1. General provisions

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1.1. This document defines the rules for collecting, storing and using personal data by users of the site and services Lux Farang Co LTD (hereinafter referred to as the “Company”).

1.2. By using our site, you agree to the terms of processing personal data set forth in this Policy.

1.3. If you do not agree to the terms, please stop using the site.

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2. Company contacts

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The company: Lux Farang Co LTD

Address: 61/17 Thepkrasattri Road, Talad Yai Sub-District, Mueang Phuket District, Phuket, Thailand

Phone: +66 062 025 2165

Email: luxfarang@gmail.com

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3. What data we collect

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The data you provide yourself:

• name and contacts (phone, e-mail);
• country of residence and citizenship;
• preferences when choosing real estate or services;
• comments and messages you leave on the site.

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Data collected automatically:

• IP address and technical information about the browser/device;
• cookies;
• pages visited on the site;
• transition sources (UTM tags, etc.).

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4. What we use data for

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• to respond to your inquiries and advice;
• to prepare personal offers;
• for communication by e-mail or phone (including marketing messages);
• for concluding and executing contracts;
• to analyze statistics and improve the site's performance;
• to comply with legal requirements.

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5. Basis for data processing

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We process personal data only if there are legal grounds:

• user consent;
• the need to execute the contract;
• compliance with legal obligations under Thai laws and international regulations (including GDPR).

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6. Information storage and protection

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• The data is stored on secure servers.
• We use modern technical and organizational measures to prevent leaks and unauthorized access.
• The shelf life is up to 5 years from the date of the last interaction, or longer if required by law.

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7. Who is the data transferred to

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We can only share your data with reliable partners, without whom it is impossible to provide services:

• real estate consultants and partners;
• contractors who ensure the technical operation of the site;
• analytics and CRM services.

When transferring, we require partners to maintain confidentiality and data protection.

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8. User rights

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You have the right to:

• request a copy of your personal data;
• change or delete them;
• restrict processing or withdraw consent;
• file a complaint with the PDPA Authority (Thailand) or another authorized body;
• request data transfer in machine-readable form.
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9. Marketing messages

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• We can send you newsletters and offers with your consent.
• You can unsubscribe from receiving such messages at any time — via the “Unsubscribe” link or by writing an e-mail.
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10. Cookies and analytics

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Our site uses cookies and web analytics tools (such as Google Analytics).

You can disable cookies in your browser settings, but this may limit the site's performance.

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11. Cross-border data transfer

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In some cases, personal data may be transferred to other countries. Such a transfer is carried out only if the requirements of current legislation are met and with the user's consent.

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12. Responsibility

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The Company is not responsible for the actions of third parties who gain access to personal data through the user's own fault, including cases of transferring a password or other means of authorization.

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13. Policy changes

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The Company has the right to update this Policy. Information about the date of the last change is published at the bottom of the document. We recommend that users periodically review the current edition.